About us

8Flow.ai is a well-funded startup supported by leading Silicon Valley investors & Enterprise Software giants. Our founders’ previous company was acquired by ServiceNow where they went on to run most of the platform for the last few years - including AI Chat, mobile and other groups.

Already deployed at multiple Fortune 500 companies our team has created the next enterprise software disruptor and we are looking for an exceptional business analyst to join us on this journey as part of our early go-to-market team.

The Role

8Flow is looking for a Business Analyst to join the go-to-market team and drive data-driven value for our customers. You will help build on our existing momentum and use the 8Flow product to bring incredible insights and process changes across our customers. Our ideal hire will have a strong desire to work at a startup and shape the vision of the company together with us. You will work closely with the founding team and GTM leadership on growing the business working directly with customers.

What You Will Do

• Roll up your sleeves and dive deep into data analysis, visualization, and reporting
• Work with customers to understand specific business problems and objectives
• Build and mature craft and capabilities of automation opportunities across customers tailored for their specific business objectives
• Empower customers with the data and reporting to make data-driven decisions
• Manage a portfolio of high impact projects to deliver value for new and existing customers
• Partner closely with leadership, engineering, and product to implement plans and measure success

Required Experience

• 2-5 years of experience in data science, business intelligence, or process improvement preferably applied to large scale transformation / technology implementations, customer experience and/or operations
• Strong experience in data analytics frameworks and tools such as SQL, BigQuery, Spreadsheets, PowerBI, Looker, and other similar tools.
• Strong creative problem solving skills. You thrive in a high pressure environment.
• Ability to take competing interests, priorities and complexities and drive to clarity, recommendations and alignment
• A systems thinker with a bias for action, able to efficiently break down complex problems
• Executive verbal and written communication as well as strong data visualization and presentation skills
• Willing to roll up your sleeves, enter a problem space and drive to clarity and outcomes